A customer requested a refund from FlipKey, an online rental service owned by TripAdvisor, after arriving at a filthy lakeside vacation rental.
from NYT > Travel http://www.nytimes.com/2016/12/03/your-money/flipkey-fiasco-all-the-comforts-of-home-minus-the-comforts.html?partner=rss&emc=rss
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