Trending: The Great Concierge Debate: Digital or Personal?

Online services like When in Roam try to tailor itineraries to each traveler, using professional concierges. But hotel concierges favor face time.

from NYT > Travel https://www.nytimes.com/2017/10/20/travel/digital-vs-personal-concierges.html?partner=rss&emc=rss